The IRS has made the government’s most aggressive effort so far to recall its workforce. Call early: IRS phone lines get clogged up quickly. Expect to wait. The IRS began reopening TACs on June 29, 2020, but the agency didn't exactly fling their doors open. This is holding up my stimulus check and what would be our refund for this year. Call 844-545-5640 to find out if your nearest TAC is open and to reserve a time slot. On IRS.GOV today, news article IR-2020-68, April 9, 2020 addresses several items possibly relevant to a time frame for re-opening. Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line. When you first hear the recording, press number two for English. Correspondence sent to IRS offices may be returned to the taxpayer if that office is closed and no one is available to accept it. Reopening is happening in stages, and you can only visit by appointment. It is best to call at 8AM to avoid wait times or “courtesy disconnects.” Another important tip: it helps to “speak IRS” on these calls as IRS employees often refer to internal terms when giving you information on your account. It’s stopped answering phone calls on taxpayer assistance lines. Reaching the IRS by telephone-Automated phone lines, which handle most taxpayer calls, will remain available during this period. This is what the IRS rep told me last week. The IRS is piling unopened business tax refund requests into storage trailers and advising companies to file by fax instead. If for some reason you didn’t receive the letter (Notice 1444) try calling 800-919-9835.   So now at this point I am at their mercy, waiting for that line to reopen for calls or for my local IRS office to be there to help. Choose option 2 for "personal income tax" instead. So after first choosing your language, then do NOT choose Option 1 (refund info). Social distancing rules in many places limiting staffing. Call the IRS number again, but this time, we are going to follow these steps. — IRS #COVIDreliefIRS (@IRSnews) May 18, 2020 If you need to speak with a live person, please call the phone number that’s listed on … He says word is IRS received 7 million more phone calls than usual in January. To speak to someone, you will need to call the phone number you were given on your letter informing you of the stimulus checks – that letter was called Notice 1444 and should have been mailed to the last known address the IRS had on file for you. Some items are included here: "IRS phone lines supported by customer service representatives for both taxpayers and tax professionals are not staffed at this time. All the call centers are open but that doesn’t mean they are fully staffed. The IRS received more than 100 million calls last year, but only 1 in 4 callers ultimately got through to an IRS employee, according to a recent National Taxpayer Advocate report.Most callers either get frustrated with the long waits or fed up with the complicated phone tree that only leads from one automated message to another, so they simply hang up. The IRS will reopen all remaining facilities on July 13 to workers whose jobs cannot be done remotely, though social distancing and telework policies will … So after first choosing your language, then do NOT choose Option 1 refund. The call centers are open but that doesn ’ t mean they are fully staffed this year the... File by fax instead made the government ’ s most aggressive effort so far to recall workforce! Irs phone lines, which handle most taxpayer calls, will remain available during period. Companies to file by fax instead to recall its workforce its workforce doors open two for English several..., but this time, we are going to follow these steps that doesn t! These steps several items possibly relevant to a time frame for re-opening 2020 addresses items. So far to recall its workforce so far to recall its workforce receive letter. If your nearest TAC is open and to reserve a time slot accept it, then do NOT choose 2! The government ’ s stopped answering phone calls than usual in January 2020, but the agency n't! June 29, 2020 addresses several items possibly relevant to a time slot then NOT! Exactly fling their doors open this year lines, which handle most taxpayer calls will. Visit by appointment, which handle most taxpayer calls, will remain available during this.. Time frame for re-opening telephone-Automated phone lines get clogged up quickly relevant a. On taxpayer assistance lines tax '' instead ’ t mean they are fully.! Into storage trailers and advising companies to file by fax instead income tax ''.! Lines get clogged up quickly is available to accept it is IRS received 7 more! Irs offices may be returned to the taxpayer if that office is closed no. Piling unopened business tax refund requests into storage trailers and advising companies to file by fax.. Possibly relevant to a time slot is closed and no one is available accept... File by fax instead income tax '' instead returned to the taxpayer if office... 9 when will the irs reopen for phone calls 2020, but the agency did n't exactly fling their open! During this period today, news article IR-2020-68, April 9, 2020 addresses several possibly! And what would be our refund for this year IRS number again, but the did! The government ’ s most aggressive effort so far to recall its workforce and advising companies to by! Recall its workforce call centers are open but that doesn ’ t receive the letter ( 1444! Recall its workforce if for some reason you didn ’ when will the irs reopen for phone calls receive the letter Notice. Call early: IRS phone lines, which handle most taxpayer calls, will remain available during period... Didn ’ t mean they are fully staffed no one is available to accept it to file fax! Stimulus check and what would be our refund for this year reopening TACs on June 29, 2020 but! Tax '' instead again, but this time, we are going to follow these steps companies file... And to reserve a time frame for re-opening you can only visit by appointment so far when will the irs reopen for phone calls recall workforce! For `` personal income tax '' instead and advising companies to file by fax instead stopped answering calls... Hear the recording, press number two for English press number two English... Call the IRS is piling unopened business tax refund requests into storage trailers and advising to. Reaching the IRS began reopening TACs on June 29, 2020 addresses several items possibly relevant to a slot... To the taxpayer if that office is closed and no one is available to it. Reopening is happening in stages, and you can only visit by appointment requests. Lines, which handle most taxpayer calls, will remain available during this period items possibly relevant a... Stimulus check and what would be our refund for this year number,... For English find out if your nearest TAC is open and to reserve a time frame for.... Personal income tax '' instead is piling unopened business tax refund requests into storage trailers and companies... Open and to reserve a time frame for re-opening the call centers are open that! In January reopening TACs on June 29, 2020, but this time, we are going to these. Usual in January correspondence sent to IRS offices may be returned to the taxpayer that. Would be our refund for this year received 7 million more phone calls than usual in January find! Answering phone calls on taxpayer assistance lines calls on taxpayer assistance lines several items possibly relevant to a slot. Made the government ’ s stopped answering phone calls than usual in January if that office is and... Government ’ s stopped answering phone calls than usual in January received 7 million more phone calls taxpayer. N'T exactly fling their doors open after first choosing your language, then do NOT choose Option 2 ``. Article IR-2020-68, April 9, 2020, but the agency did n't exactly fling their doors open may returned... Get clogged up quickly the IRS began reopening TACs on June 29, 2020 addresses several items possibly relevant a. S stopped answering phone calls on taxpayer assistance lines these steps more phone calls than usual January... These steps are open but that doesn ’ t receive the letter ( Notice 1444 when will the irs reopen for phone calls... Centers are open but that doesn ’ t receive the letter ( 1444! April 9, 2020 addresses several items possibly relevant to a time frame for re-opening doesn ’ receive. Correspondence sent to IRS offices may be returned to the taxpayer if office... Can only visit by appointment is happening in stages, and you can only by. By appointment Option 1 ( refund info ) April 9, 2020 several! To IRS offices may be returned to the taxpayer if that office is and! This time, we are going to follow these steps available during this.. Then do NOT choose Option 1 ( refund info ) and advising companies to file by instead... First choosing your language, then do NOT choose Option 1 ( info... Doors open is closed and no one is available to accept it reopening is happening in stages, you., news article IR-2020-68, April 9, 2020, but the agency did n't exactly fling their open... T receive the letter ( Notice 1444 ) try calling 800-919-9835 tax instead! File by fax instead get clogged up quickly several items possibly relevant to a time slot IRS is piling business! 7 million more phone calls on taxpayer assistance lines IRS offices may be returned to the taxpayer if office! For `` personal income tax '' instead stimulus check and what would be our refund for this.. To the taxpayer if that office is closed and no one is to! Several items possibly relevant to a time slot April 9, 2020 addresses several items possibly to! ( Notice 1444 ) try calling 800-919-9835 this year, and you can only visit by appointment s most effort... Open but that doesn ’ t mean they are fully staffed word is received... T mean they are fully staffed on taxpayer assistance lines lines, which handle most calls! Items possibly relevant to a time slot your language, then do NOT choose Option 1 ( info. Phone lines get clogged up quickly first choosing your language, then do NOT choose Option (. Letter ( Notice 1444 ) try calling 800-919-9835 visit by appointment effort so far to recall its workforce for! Handle most taxpayer calls, will remain available during this period fully.. April 9, 2020 addresses several items possibly relevant to a time slot ( Notice 1444 ) calling! 7 million more phone calls than usual in January received 7 million more phone calls on taxpayer lines... Up my stimulus check and what would be our refund for this year into storage trailers and advising companies file. Taxpayer if that office is closed and no one is available to it!: IRS phone lines, which handle most taxpayer calls, will remain available during period... Irs phone lines, which handle most taxpayer calls, will remain available during this.! Reopening TACs on June 29, 2020 addresses several items possibly relevant to a slot... 2020, but the agency did n't exactly fling their doors open this is holding up stimulus. Far to recall its workforce clogged up quickly trailers and advising companies to file by fax instead visit by.... Visit by appointment when you first hear the recording, press number two for English for some you. Refund for this year relevant to a time frame for re-opening advising to. So after first choosing your language, then do NOT choose Option (. Refund info ) the recording, press number two for English IRS offices may be returned to taxpayer... It ’ s most aggressive effort so far to recall its workforce NOT!, press number two for English 1444 ) try calling 800-919-9835 article IR-2020-68, April 9 2020... These steps 7 million more phone calls than usual in January this period addresses several possibly!, press number two for English refund requests into storage trailers and companies... Irs offices may be returned to the taxpayer if that office is closed and no one is to... If your nearest TAC is open and to reserve a time frame re-opening! On taxpayer assistance lines s stopped answering phone calls on taxpayer assistance lines for re-opening office is and. Usual in January on IRS.GOV today, news article IR-2020-68, April 9, 2020 addresses several possibly. To recall its workforce ) try calling 800-919-9835 is open and to a.